Can I change the template or table structure?
Changing template or table structure
Published on October 24, 2023Can I change my template structure
No, please don’t.
The template and table structure provided is the backbone of your Help Center. Altering the template or table structure could disrupt the code that powers your Help Center, leading to display issues, broken links, or even a complete malfunction of the Help Center on your website.
We try to inform you if something is wrong with your template, like missing pages, but it is possible for your Help Center to behave in unpredictable ways if you change the template’s structure.
Support and Assistance
If you encounter any issues or require assistance in maintaining the correct template and table structure, our support team is always ready to assist you.
Reach out to us through the support channels available, and we’ll be happy to guide you through the process of ensuring your Help Center remains operational and effective.
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